I am delighted to offer FREE 1st Class shipping with Royal Mail on all my orders within the UK. The delivery estimate on this service is 1-2 working days from dispatch.

Three delivery upgrades are available at checkout: EVRi Standard, Royal Mail Tracked 24 and Royal Mail Special Delivery.

EVRi Standard costs an additional £2 per order plus 10p per item. The arrival estimate for this service is 3-5 days from dispatch.

Tracked 24 is available at flat rate of £3 per order. This charge does not increase with the number of items. It is fulfilled by Royal Mail, includes tracking, and is estimated to arrive next working day.

Royal Mail Special Delivery costs an additional £5.65 per order plus 10p an item. It is guaranteed next working day delivery before 1pm from dispatch.

I always aim to dispatch your order as quickly as possible. Approximate dispatch estimates can be found on each item listing under the shipping & returns tab. Orders will be shipped in as few packages as possible.

There is a minimum order amount of £4 which is required to checkout.

If you have any further queries regarding postage please submit a query via the contact page or email info@greenwoodgifted.com

If you wish to return your order please contact me within 14 days of delivery and dispatch items back to me within 30 days of delivery.

If you wish to cancel your order please request a cancellation within 1 hour of purchase. Cancellation requests made after this time may be possible but cannot be guaranteed.

Whilst every care will be taken with your order, if it does arrive damaged or defective please contact me within 14 days and I will arrange a replacement/refund as appropriate.

Due to the nature of these items, unless they arrive damaged or defective, I cannot accept returns for:

Custom or personalised orders.
Earrings (for health/hygiene reasons).

Buyers are responsible for return postage costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.

I aim to make our packaging as eco-friendly as possible. Items are shipped in recyclable postage bags with protective recyclable packaging. Stickers on our packaging are bio-degradable where possible and our gift boxes are made in part from recycled materials.

International shipping is available to select countries through my Etsy shop and is fulfilled by Royal Mail Standard International postage.

My Etsy shop can be found here: Etsy Shop Link

For a full list of countries that I can ship to please see below:

Guernsey, Jersey, Isle of Man, Ireland, Norway, Iceland, Gibraltar, Belgium, Croatia, Czech Republic, Estonia, Finland, Hungary, Italy, Latvia, Lithuania, Malta, Slovenia, Spain, Switzerland, Canada, The US, New Zealand and Australia.